All sales are final. If you're not satisfied with your order, for any reason, please contact us at, jennie@jenniefresa.com.

Domestic ground shipping is $12.99 for orders below $199, and free for orders $200 and above. Orders are shipped within 48-72 business hours of receipt. Orders that are placed on weekends and holidays are processed within 48-72 hours of the following business day. Orders generally will arrive within 5-10 business days after processing. Unfortunately, we are unable to ship orders internationally at this time.

Local, in-studio pick up is available on Tuesdays or Thursdays between 11-1pm. Our studio is located at 168 Boston Post Road, Suite 4 in Madison CT. Upon arrival, look for the bag with your name on it. Please note: Pick-up is grab and go as we do not have shopping hours at this location.

Appointments are booked, changed and canceled online only. There is a 50% cancellation fee for appointments cancelled without proper notification and 100% fee for no shows. Contact jennie@jenniefresa.com with any questions.